We are on the other side

Need a hand?

Write to us about anything: a question, a bug you have spotted or an idea to improve the app. We read and answer everything.

Tell us

Pick a reason and we will draft the email ready for you to send.

Your email app will open with the message already written.
You can also write to us directly at soporte@routinglab.es

📧

Direct email

For anything at all, including privacy and deleting your account.

soporte@routinglab.es
⏱️

Response time

We usually reply within 24-48 working hours. We are a small project, but we do reply.

🗑️

Delete your account

You can delete it from the app itself in Settings → Account → Delete account, or by asking us by email.

Before writing

Quick answers

If you had signed in with Google, yes: sign in with the same account and tap "Sync" in Settings. If you were studying without an account, your progress lives only on that device.

Through Google Play: open the Play Store app → your profile → Payments and subscriptions → Subscriptions → RoutingLab → Cancel. There is also a shortcut in Settings → Management → Manage subscription.

Telling us helps a lot. Write to us with the world, the lesson and the question text, and we will fix it in the next content update.

It is on the roadmap, but we do not have a date yet. Write to us and we will let you know as soon as it is out.

Yes. You can delete your account from the app, or ask us by email and we will erase all your data from the cloud. The details are in the privacy policy.